Privacy Policy

1. Information We Collect

We collect information to provide a seamless fitness coaching and booking experience for both our users and trainers. The types of information we collect include:

• Profile Information: Name, email address, phone number, and profile photo when you register or update your account.
• Trainer-Specific Information: For trainers, we collect professional certifications, availability schedules, bios, and other professional details.
• Booking & Session Data: Details of sessions booked, schedules, session logs, and related interactions between users and trainers.

2. How We Use Your Information

We use the collected information to deliver and optimize our services. This includes using the information to:

• Provide fitness coaching, manage availability, and facilitate booking services;
• Process transactions and manage appointments;
• Send you push notifications and service-related communications (such as booking updates, reminders, and account alerts);
• Send technical notices, updates, and support messages;
• Respond to your feedback, questions, and support requests;
• Monitor and analyze usage trends and application activity.

3. Third-Party Services & Data Storage

We leverage trusted third-party services to securely power our platform infrastructure:

• Firebase Authentication: We use Firebase Authentication for secure user login via One-Time Password (OTP) verification.
• Firebase Storage: We use Firebase Storage to host and protect uploaded profile photos, trainer certifications, and documents.

4. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. While we use secure servers and encryption, no method of transmission or electronic storage is completely secure.

5. Data Retention & Deletion

We retain your personal information only as long as necessary to provide our services and satisfy legal requirements. You may request the deletion of your account and all associated data at any time by contacting us at support@3reps.fitness or by using the account deletion option inside the application.

6. Children's Privacy

Our platform is not designed for or targeted to children under the age of 13. We do not knowingly collect personal information from individuals in this age group. If you believe we have accidentally collected such information, please contact us immediately.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@3reps.fitness.